How is the Service Request Detail or Summary Report Submitted? How is Data Passed?
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Teleservice - Version 12.0 and later
Information in this document applies to any platform.
***Checked for relevance on 24-Sep-2014***
(N) Service Requests > Create Service Requests
- Query any service requset.
- Navigate to the Main Menu: Tools > Print Request.
- Select the template, language and output type.
- Click the RUN button.
- Check the output.
What happens in the background?
How are the Service Request Detail or Summary reports submitted?
How is data passed into the Service Request Detail or Summary reports?
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