My Oracle Support Banner

PO Approval: Purchase Orders In Process With ORA-29861 Error In Activity: DELETE_PDF_ATTACHMENTS (Doc ID 887145.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Purchasing - Version 11.5.10 to 11.5.10.4 [Release 11.5]
Information in this document applies to any platform.

Symptoms

After applying ATG RUP 6 on Release 11.5.10, the Purchase Order (PO) approval fails at activity
"Delete PDF Attachments" resulting in the POs getting stuck with an In Process status. 

Error Message:
ORA-29861: domain index is marked LOADING/FAILED/UNUSABLE

Error Stack:
PO_COMMUNICATION_PVT.DELETE_PDF_ATTACHMENTS(PO_COMMUNICATION_PVT.DELETE_PDF_ATTACHMENTS:In
Exception handler) Wf_Engine_Util.Function_Call(PO_COMMUNICATION_PVT.DELETE_PDF_ATTACHMENTS,
POAPPRV, 24653-126972, 165521, RUN)

Steps:
1.  Create new Purchase Order
2.  Submit for Approval
3.  Encounter the error in Workflow
4.  Note the In Process status of the PO

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.