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PO Approval: Purchase Orders In Process With ORA-29861 Error In Activity: DELETE_PDF_ATTACHMENTS (Doc ID 887145.1)

Last updated on APRIL 22, 2019

Applies to:

Oracle Purchasing - Version 11.5.10 to 11.5.10.4 [Release 11.5]
Information in this document applies to any platform.

Symptoms

After applying ATG RUP 6 on Release 11.5.10, the Purchase Order (PO) approval fails at activity
"Delete PDF Attachments" resulting in the POs getting stuck with an In Process status. 

Error Message:
ORA-29861: domain index is marked LOADING/FAILED/UNUSABLE

Error Stack:
PO_COMMUNICATION_PVT.DELETE_PDF_ATTACHMENTS(PO_COMMUNICATION_PVT.DELETE_PDF_ATTACHMENTS:In
Exception handler) Wf_Engine_Util.Function_Call(PO_COMMUNICATION_PVT.DELETE_PDF_ATTACHMENTS,
POAPPRV, 24653-126972, 165521, RUN)

Steps:
1.  Create new Purchase Order
2.  Submit for Approval
3.  Encounter the error in Workflow
4.  Note the In Process status of the PO

Cause

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In this Document
Symptoms
Cause
Solution
References

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