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Refund Error: "FRM-40734: Internal Error: PL/SQL error occurred" and ORA-06512: at "APPS.AR_REFUNDS_PVT" (Doc ID 888845.1)

Last updated on OCTOBER 20, 2021

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.



When attempting to save a Refund application on a receipt, the following error is raised:
FRM-40734: Internal Error: PL/SQL error occurred

The FND Debug Log shows:

An Unexpected Error -6510 has occured. An alert has been sent to the system administration.
ORA-06510: PL/SQL: unhandle user-defined exception
ORA-06512: at "APPS.AR_REFUNDS_PVT", line 389
ORA-06502: PL/SQL: numeric or value error

Exit : import_Ext_Payee_Relationship
EXCEPTION: AR_REFUNDS_PVT.Create_refund()ORA-06502: PL/SQL: numeric or value error


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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

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