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Czar Rates not Returning When Using the Order Template "Get Quote" Screen (Doc ID 889099.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.05.05 to 5.5.05.07
This problem can occur on any platform.

Symptoms

-- Problem Statement:


In the order template screen when using the "Get Quote", the LTL Czar based rates are not returned. However, if you put the same criteria in RIQ, the czar rate shows as expected.

-- Steps To Reproduce:
1. Go to Order Management --> Order Release --> Order Template
2. Click Submit
3. Type in an ID
4. Put in a source location
5. Put in a DEST location
6. As an example, enter the ship unit as 1,weight 700lb ,Flexible Commodity Qualifier AS NMFC class, commodity code as 125.0
7. Click "Get Quote"
8. Note only non czar rates are shown.


Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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