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How to "Create Configuration - Eligible" for Bill Only Order Line (Doc ID 889195.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 18-Mar-2013***

Symptoms

On 12.0.6 in Production:
When attempting to "Create Configuration - Eligible" for order line, the following error occurs.

ERROR
Please specifically assign a workflow for configured item types.

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility:  OM Responsibility
Menu: Setup->Transaction Types->Define
Transation Type: <Name>
Assign Line Workflow
ATO Model , Line Flow - ATO Model
2. Creating Sales Order to ATO Model item
3. Click on Configuration -> Configured Item on Sales Order
4. Booking Order
5. ACTION -> Create Configuration - Eligible.
Error occur

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot configure item


Cause

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In this Document
Symptoms
Cause
Solution

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