R12: APINVAPR - After Timeout Approve and Reject Buttons Not Working Correctly In Invoice Reminder/Escalation Notification - Rejecting Does Not Save Comments and Approving Does Not Update Invoice Status (Doc ID 889804.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Symptoms

• Approve And Reject Buttons do not work in the Invoice Details notification page on the Timeout notifications (Remainder and Escalation notifications)
• Rejecting the invoice from the "View Additional Details" notification page with comments, invoice is rejected but comments are not displayed in Approval History. 

### Steps to Reproduce ###
1. Create an invoice and initiate it for approval.
2. Let the invoice timeout once.
3. On the remainder notification navigate to the "View Additional Invoice Details" notification page and try to approve/reject/negotiate the invoice.
4. The invoice will be in the worklist and no action is being performed.

or

1. Create an invoice and initiate it for approval. 
2. Navigate to the "View Additional Details" notification page from teh summary page and reject the invoice with comments. 
3. The invoice will be rejected but when navigate -> Reports-> View Invoice Approval History - not seeing any comments. 

Cause