New Process Defined in Custom QA Checklist Not Listed During QA Validation (Doc ID 941951.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
This problem can occur on any platform.
FORM:OKSAUDET.FMB - Service Contracts Authoring
***Checked for relevance on 15-May-2016***

Symptoms

Find that New Process defined in Custom QA Checklist is not listed during QA Validation.

Expected Behavior

Expected is that the new process defined shows when in the contract the validation is done.

Steps To Reproduce

1. Use the steps of the following Notes:
a) <Note 421549.1> How do I create a custom QA Check and use that in a Contract?
b) <Note 261036.1> New Processes Can Be Added To QA Checklist But Do Not Get Used In QA Check

2. Setup a small testcase.
a) Define/compile procedure.
b) Contracts Responsibility (OKC/OKS)  (N)Setup > Contract > Process Definition.
c) Add check to QAChecklist.  (N) Setup > Contract > Quality Assurance.
d) Create a Contract.
Under tab Summary/administration the Quality Assurance Checklist is selected.
Check QA on the Contract and verify that the new QA Check is run.
The Check does not show in the QA Results form.

Business Impact:

Due to this issue, users cannot view the new Process defined as part of QA Validation of Service Contract.

Cause

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