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IEXRCALL: 'Transaction' Tab , Type "All", Does Not List Credit Memos (Doc ID 941996.1)

Last updated on MARCH 03, 2021

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
IEXRCALL - Collections

Symptoms

In the 'Transactions' tab on the Collections workbench, the 'ALL' filter is not displaying Credit Memos, however when switching the filter to 'Credit Memos', Credit Memos are retrieved.

-- Steps To Reproduce:
1. Open the UWQ and select a customer
2. Drill down into the Collections workbench
3. (T) Transaction
4. By default the 'ALL' filter is selected
5. Invoices and other record types will be displayed, Credit memo's will not.

Cause

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In this Document
Symptoms
Cause
Solution

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