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Merge Shipment Action is Deleting Stop Remarks and Involved Parties (Doc ID 942014.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Transportation Management - Version 5.5.04 to 6.0.4 [Release 5.5 to 6]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.04 find that when two Shipments are merged some of the Remarks on the stops are lost.

EXPECTED BEHAVIOR
Expect the remarks to be kept.

-- Steps To Reproduce:

1 - Log onto an OTM 5.5.04 system.

2 - Navigate to: Order Management > Order Release > Order Release.

3 - Create two Order Releases:

Order 1 from Bristol to Reading.
Order 2 from Reading to London.

4 - Plan each order separately via Actions > Build Buy Shipment > Direct.

5 - Order Order 1 is built on to shipment, 01114

6 - Order Order 2 is built on to shipment, 01115

7 - Navigate to: Transportation Planning and Execution > Buy Shipments.

8 - Search for and edit Shipment 01114.

9 - Click on the stops tab.

10 - Add remarks as follows:

     Stop 1, Remark Qual: REM, Text: Bristol

     Stop 2, Remark Qual: REM, Text: Reading 1

11 - Search for and edit Shipment 01115.

12 - Click on the stops tab.

13 - Add remarks as follows:

     Stop 1, Remark Qual: REM, Text: Reading 2 pk

     Stop 2, Remark Qual: REM, Text: London

14 - Select the 2 Shipments and clicked : Actions > Change Shipment Route > Merge Shipments.In the next screen clicked OK.

15 - In the drop down select Shipment ID: 01114 and click Manual.

16 - The two shipments were merged into Shipment 01114.

17 - Edit the Shipment and look at each of the stops:

     Stop 1 (Bristol) has the remark qualifier of Bristol.

     Stop 2 (Reading dropoff) has the remark of Reading 1

     Stop 3 (Reading pickup) has no Remark.

     Stop 4 (London) has no Remark.


18 - The remarks on Stop 3 and 4 have been lost.






Cause

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In this Document
Symptoms
Cause
Solution
References


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