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How To Allow FSTP Users To Perform Actions In "Receive Shipments" Or "Return Defective Parts" (Doc ID 942032.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Field Service - Version 12.0.6 and later
Information in this document applies to any platform.


When a user logs into Field Service Technician Portal (FSTP)  there are options under the quick links section. 
Return Defective Parts
Return Excess Parts
Receive Shipments

The user can select these links but they are unable to perform any action on the sub-inventory.  They cannot return parts or receive shipments.

How can users perform these actions?


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