My Oracle Support Banner

From Forget Password Link, Clicking Submit Button does Nothing (Doc ID 943062.1)

Last updated on OCTOBER 26, 2023

Applies to:

Oracle iRecruitment - Version 11.5.10 HRMS FP.K RUP9 to 12.1 HRMS RUP6 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

Find when clicking forget password link and submit, nothing happens.

EXPECTED BEHAVIOR
Expect action to occur and return back to IrcVisitor.jsp page with the following:

Information
Your password has been reset. You will receive an email with the new password.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to IrcVisitor.jsp page.
2. Click Forget Password link.
3. Enter Email.
4. Press Submit button.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.