Shipment Not Built Because Wait Time Not Added to Cover Weekend when Using Distance Duration (Doc ID 943121.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

On 5.5.05.06 when OTM is set with Distance that takes 1 day, from Location A to Location B, where the locations are closed on the weekend, but the driver can drive during the weekend, it is expected that a shipment starting on a Friday will arrive on a Saturday and have wait time added until the location opens on the Monday. This is not happening and the shipment is not being built.

-- Steps To Reproduce:

1 - Access OTM

2 - Create 2 locations:

a - Location A, Calendar (Loc A) = Mon - Fri: 07:00 - 23:00

b - Location B, Calendar (Loc B) Receive, Mon - Fri: 12:30 - 14:00

3 - Create an Itinerary from Location A to Location B.

4 - Create a distance lookup so the distance from A to B is 347 miles.

5 - Create Rate Service:
Rate Service = Distanceduration
Max Transit Retry Count = 30
Calendar = Open Pickup and Receive days 1 - 7 from 00:00 to 23:59
Max Wait Time Per Stop = 2 days.
Distance is upto 300 km - 0 days, upto 600 km is 1 day.

6 - Create a Rate Offering
Rate Service: Link to the Rate service created in step 5 above.
Rate Distance:

7 - Create Rate Record:
From Location A to Location B with a cost of 500 usd per shipment.

8 - Create Order:

From Location A to Location B
Early Pickup Date - Friday 21st Aug 00:00
Late Delivery Date - Monday 24th Aug 23:59

9 - Plan the Order Release and the order will not plan due to:

10 - It was expected that the shipment would start on the Friday (transit time is 1 day, so that  is Saturday, then max wait time is 2 days which allows a wait an extra 2 days) and deliver on the Monday.

Changes

Cause

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