In Internet Explorer, When Performing RIQ, "Operation Aborted" Error is Seen

(Doc ID 943126.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.05
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On OTM Version 5.5 CU5, When trying to use the RIQ screen in Internet Explorer browser, the screen errors out with the following error:
"Internet Explorer cannot open the Internet Site http://OTMURL/GC3/glog.webserver.util.FrameGC3Servlet Operation Aborted. "
This starts to happen as soon as the user starts to enter the first few characters of the Location in the Location ID field. Also, when re-attempting to run the RIQ again, for the same location, the error does not occur


-- Steps To Reproduce:
1) Log into OTM
2) Click on the Rates Option
3) Enter the first few characters of the Origin or Detsination Location ID
4) The error message appears

Cause

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