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R12: Unable to Send Separate Remittance Advice Email to Suppliers (Doc ID 943564.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to send a Separate Remittance Advice (SRA) email for Payment batches, the following error occurs:

ERROR
IBY_FD_SRA_FORMAT module: Send Separate Remittance Advices
Payment reference number: 27 delivery method: EMAIL

File /d100/oracit/FPEBSCIT/apps/apps_st/appl/xdo/12.0.0/resource/xdodelivery.cfgexists and is readable with size 491
Warning: no recipient email address for payment_id: 68. The payment will be skipt (for email SRA).



STEPS
The issue can be reproduced at will with the following steps:
1. Enter Supplier email address in UI.
2. Create Electronic payment PPR.
3. Format Payment instruction.
4. The concurrent request Separate Remittance Advice runs and completes normally.
5. No email is ever received.

Cause

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