CSC_Profile_Variable_PVT.Create_Profile_Variable_PVT Error Creating New Profiles.
(Doc ID 943643.1)
Last updated on AUGUST 17, 2021
Applies to:Oracle Customer Care - Version 184.108.40.206 and later
Information in this document applies to any platform.
When attempting to save a new Profile in the Customer Profiles form, the following error occurs:
API Programming Error:
(CSC_Profile_Variable_PVT.Update_Profile_Variable): The value "SELECT hz.party_id, NULL
account_id, to_char(date_of_birth, 'DD-MON-YYYY')
FROM hz_parties hz, hz_person_profiles
AND hz.party_type IN ('PERSON','ORGANIZATION')
AND hz.party_id=<Please enter the column name that should be joined to party_id and any
GROUP BY hz.party_id" for parameter p_batch_sql_stmnt is invalid.
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to the Customer Support responsibility -> Setup -> Customer Management -> Customer Profiles form.
2. Attempt to save a new profile.
3. Error appears when trying to save.
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