My Oracle Support Banner

Pickup Appointment Date And Time Not Getting Inserted At The Shipment Stop When Scheduling Appointment (Doc ID 944155.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.


-- Problem Statement:

When manualling entering/selecting an appointment using shipment actions, the appointment does not show in the shipment_stops tab APPOINTMENT_PICKUP field even though the appointment was scheduled successfully.

-- Steps To Reproduce:

1. Log into OTM
2. Create an order release
3. Create a Manual order movement for the release  by going to Actions --> Operational Planning --> Manage Buy Order Movement --> Manually create order movement. (optional)
4. Build a shipment from the order release or release movement created
5. Select the shipment created and tender the shipment.
6. Go to Actions Operation Planning->Dock Scheduling->SCHEDULE APPOINTMENT.
7. Select Stop1, then click show options
8. Click Find
9. Select your appointment and click save
10. Note the result was successful: Appointment option has been saved for shipment XXXXX at location XXX.LOCATION
11. Click to Edit the shipment
12. Click the stops tab.
13. Note the Pickup Appointment on stop 1 is not shown as expected..


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.