Workflow Mailer Error: "Unable to locate the start/end body tags" (Doc ID 944258.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Workflow Cartridge - Version 12.0.3 to 12.0.3 [Release 12]
Information in this document applies to any platform.
Checked for relevance on 13-AUG-2011


Symptoms

Notifications are not being emailed on 12.0.3.  The mail_status=MAIL.  The Workflow Mailer Service log displays the following error:

oracle.apps.fnd.wf.mailer.FormatterException: Unable to locate the start/end body tags

Cause

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