iProcurement Error Invalid Company Segment At Charge Account, Although The Company Value Is Valid

(Doc ID 944878.1)

Last updated on OCTOBER 21, 2016

Applies to:

Oracle iProcurement - Version 12.0.4 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

Problem Statement:

iProcurement charge account gets an error on the Company Segment even if the Company Segment is a valid value. The error indicates the value does not exist, but the value does exist in the value set.  The error occurs intermittently.  The MO: Operating Unit and MO: Default Operating Unit profiles are set.

Error

 

Charge account is invalid. (ID 10 for the flexfield segment Company does not exist in the value set MY_GL_COMPANIES.).

Row 1 Error Charge account is invalid.
(Program error: An error has occurred while looking up a flexfield segment combination. Please
inform your support representative that: The FND_FLEX_SERVER validation function has
encountered a null or negative combination ID () while trying to look up the segment values for
this combination. This may indicate an invalid entry in the unique ID column of the combinations
table.)



Steps To Reproduce:


1. Navigate to iProcurement.
2. Specify Non-Catalog item and add to cart.
3. View Cart and Checkout.
4. Checkout.
5. Click on Enter Charge Account.
6. Enter charge account search values and find or create the account combination.
7. Select the charge account.
8. Click Accept, and get the error.

 

Cause

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