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Number Of Times Used in Top Solution Does not Change (Doc ID 944887.1)

Last updated on JULY 21, 2020

Applies to:

Oracle iSupport - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

In iSupport responsibilty > iSupport Home > Support Tab > Top Solution, this page displays statistics on Solutions usage. Here are columns with problem description and number of times used.

How does system establishes the number of times used? 

How does the Stats on this page change?  This number is not changing since the beginning of the year.

Solution

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In this Document
Goal
Solution


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