R12: AP: Cannot Apply Prepayment: Error: "APP-SQLAP-10000: occurred in Apply_Prepay_Line...following operation: Call to calculate tax" (Doc ID 945389.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.0.6 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

On 12.0.6 in Production:
When attempting to apply an upgraded prepayment, the following error occurs.

 
STEPS
The issue can be reproduced at will with the following steps:
- Apply/Unapply prepayments forms:
Apply the total amount.

Get the error message:

APP-SQLAP-10000: occurred in Apply_Prepay_Line<-Apply Prepayment Form with parameters (&PARAMETERS) while performing the following operation: Call to calculate tax

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot apply upgraded prepayments.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms