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Configured "Location Appointment Scheduling Preference" Settings are Not Being Used in Scheduling Appointments (Doc ID 945680.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Operational Planning - Version 5.5.05.02 to 6.0 [Release 5.5 to 6]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:

When scheduling an appointment for a Shipment where the location has Service Provider preferences, the appointment is scheduled earlier than the preference.

-- Steps To Reproduce:
1. Define a location with Resource that has Service Provider preferences
2. Schedule a shipment on this location

Cause

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In this Document
Symptoms
Cause
Solution
References


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