Service Request form: 'Invalid Responsibility Specified' Error When Trying to Compose an Email
(Doc ID 946082.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Teleservice - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]Oracle Email Center - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Goal
In Service Request form, user is unable to compose an e-mail.
He receives the following error when clicking the Open Email Compose window: "Invalid Responsibility Specified"
Solution
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In this Document
| Goal |
| Solution |