INCOIN: Import Item Erroring Out, No message in Log or MTL_INTERFACE_ERRORS (Doc ID 946287.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Item Master - Version: 12.1.1 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms

On 12.1.1 in Production:
We are in the process of upgrading from 11.5.9 to 12.1.1. In our upgraded 12.1.1, we are getting an error when trying to submit Import Items. The program aborts immediately. No error is written into the MTL_INTERFACE_ERRORS table. No log file produced. We tried relinking INCOIN, but the
error persists.


EXPECTED BEHAVIOR
Expect Import Items import to complete normally.

STEPS
The issue can be reproduced at will with the following steps:
Inventory responsibility. Path: Items > Import > Import Items

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, We cannot import items.


Changes

Upgraded to 12.1.1

Cause

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