Receipts Workbench: Receipt History Form Showing Incorrect Statement Line Number (Doc ID 946588.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
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Symptoms

When a receipt is reconciled in Cash Management then viewed in Receipt History, it does not match with the real line and bank statement number.

This can be best explained by these reproduction steps:

Responsibility:  Receivables
Navigation:  Receipts > Receipts
Create the Receipt1 for US$1000 on 2009-08-01.

Responsibility:  Cash Management
Create a statement, 2009-08-01, for this date.
Create 3 lines with dummy data and then create line 4 with receipt type, receipt number = 1 and $1000.
Reconcile this line with Receipt1.

Responsibility:  Receivables
Reverse the Receipt1 for NSF.

Responsibility:  Cash Management
Create a new statement for day 2 2009-08-02.
Create line 1 with rejected type for $1000.
Reconcile with Receipt1.

Responsibility:  Receivables:
Navigation:  Receipts > Receipts
Query the Receipt1.
Click on Receipt History
You will see the correct statement number, but the incorrect line number, it will show line 4. That is incorrect.

Cause

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