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Warranties are Not Created for a Serviceable Product That is Shipped via Internal Sales Order (Doc ID 946703.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.


If a product is shipped as an internal sales order, no warranty is created. Why does this occur?


1. Create an internal sales order.

Create it so that a product is shipped from organization to another, for example from Vision Operations to Vision France.

2. Ship the product. No warranty is created.


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