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Error During Credit Memo On Account Or RMA Settlement Method With Tax (Doc ID 947674.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Trade Management - Version 11.5.10 to 11.5.10.1 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Find that the need is to settle a claim with credit memo on account settlement method without using write-off for tax part but by passing tax amount as tax amount and not by using write-Off.

Moreover, customer does not want the difference to be written off as there is no difference.
The system has to understand that the difference is because of Tax.

Similar error occurs with RMA settlement method too

Cause

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In this Document
Symptoms
Cause
Solution
References

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