Depot Repair-Auto-Receipt API Error "Error Occured In Receiving Processor" (Doc ID 948059.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 06-Oct-2015***

FORM:CSXDRORD.FMB - Repair Orders
FORM:ARXRWMAI.FMB - Receipts


Symptoms

When performing the Auto Receipt for a repair order from another responsibility and another operating unit, the following error is generated:

Autoreceipt API error "Error occurred in receiving processor"

 The issue can be reproduced at will with the following steps:

  1. Create repair order from OU1(MO: operating unit =A)


 2. Switch responsibility of OU2(MO:operating unit =B)


 3. Open repair order


 4. Receive, get message for auto receipt, but errors out on auto receipt 

Cause

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