My Oracle Support Banner

11i Google Map Does Not Display For Resource With An Apostrophe In The Name (Doc ID 948348.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

From the Gantt chart on the Dispatch Center screen, it is not possible to  view the google map for a resource with an apostrophe in the resource name.

Steps To Reproduce:
1. Connect to the Field Service Dispatch Center.
2. Access the Plan Board.
3. Select resource with an apostrophe in the last name.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.