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After Changing Claim Reason Tasks Remain from Previous Reason on Claim (Doc ID 948616.1)

Last updated on JULY 17, 2020

Applies to:

Oracle Trade Management - Version 12.0.0 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

Claim is created with Reason #1 and has Action A with six tasks.

Claim has it's reason changed to #2, updates Action to B.

The original six tasks from Action A exist along with the tasks from Action B.

Cause

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In this Document
Symptoms
Cause
Solution
References

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