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Unable To View Shifts in Assignment Manager When Using Unassisted Mode. (Doc ID 948679.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 12.0.4 and later
Information in this document applies to any platform.


Why are resource shifts not appearing in the Gantt Chart of the Assignment Manager, using Unassisted mode, after setting up the appropriate Calendar and Shifts and Resource assignments?


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