ITS Error 'Request Qty and Shipped Qty are not Equal'
(Doc ID 948939.1)
Last updated on JANUARY 28, 2020
Applies to:Oracle Shipping Execution - Version 12.0.6 and later
Information in this document applies to any platform.
This problem can occur on any platform.
Checked for relevance and updated 31-May-2012
-- Problem Statement:
On 12.0.6 in Production:
When attempting to run Interface Trip Stop for a problematic delivery, the following error occurs:
Request qty and Shipped qty are not equal.
-- Steps To Reproduce:
The issue can be reproduced at will for a specific order only, with the following steps:
1. OM Super user
2. Navigate to shipping->interfaces->run
3. Run ITS for the problematic delivery, with debugging options enabled:
INV: Debug Level = 10 or higher
OM: Debug Level = 5
SH: Debug Level = Statement
SH: Debug enabled = yes
4. ITS completes with warning
5. Review ITS log file, see above error
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