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12.1 'Generate Field Service Trips' Does Not Correctly Generate Shifts That Extend After 20:00 (Doc ID 949843.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Field Service - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Executable:CSFVGST - Generate Shift Tasks

Symptoms

When running 'Generate Field Service Trips' concurrent program for a single day, the shifts that extend after 20:00 are not created correctly:
For example, if a shift is defined from 10:00 to 23:00, the trips are created from 10:00 to 20:00.

Steps To Reproduce

1. Create a shift starting from 10:00 to 23:00.
2. Run the Generate Field Service Trips in Replace mode with parameter Number of days =1.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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