R12: APXEXPER :Expense Reports are Rejected with 'NO EXCHANGE RATE' when Rate Type is 'USER' (Doc ID 949874.1)

Last updated on JULY 05, 2017

Applies to:

Internet Expenses - Version: 12.0.1 to 12.0.6
Information in this document applies to any platform.

Symptoms

Problem Statement:

Foreign Currency Expense Reports with USER exchange rate type, created from Payables Expense Report Form are rejected  with 'NO EXCHANGE RATE'

Steps To Reproduce:

  1. Payables Expense Report Entry
  2. Create Expense Report with foreign currency
  3. Ensure exchange rate type is USER
  4. Save the Expense Report
  5. Submit Expense Report Export
  6. Find that the expense report is rejected with 'NO EXCHANGE RATE'

Business Impact:

Unable to export employee expense reports in foreign currency.
Unable to pay employee reimbursements.

Cause

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