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CSCCCCRC: Error On Contact Center: FRM-40105 on CUSTOMER_HEADER_BLK.CUST_ADDRESS_LINES_PHONETIC (Doc ID 949917.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Customer Care - Version 12.0 to 12.1.1 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

After enabling a new segment in the Receivables Address descriptive flexfield (DFF), with a segment using the 'ADDRESS_LINES_PHONETIC' column, the following error occurs when
querying a customer in Contact Center with an address that uses that address structure:


FRM-40105:Unable to resolve reference to item CUSTOMER_HEADER_BLK.CUST_ADDRESS_LINES_PHONETIC

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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