Last updated on OCTOBER 04, 2016
Applies to:
Oracle Workflow - Version 12.0.1 to 12.1.3 [Release 12 to 12.1]Information in this document applies to any platform.
Checked for relevance on 30-SEP-2016
Symptoms
1) The Workflow Mailer randomly stops sending email notifications.
2) The notification Mailer log may show errors similar to the following:
->javax.mail.MessagingException: 421 4.4.2 Error: timeout exceeded
-> javax.mail.MessagingException: Can't send command to SMTP host;
nested exception is: java.net.SocketException: Broken pipe
-> javax.mail.MessagingException: [EOF]
The log file might also show that the same notifications that have failed, have been retried several times and may successfully be processed if the mailer service has been restarted.
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms