Workflow Does Not Send Mails Immediately: javax.mail.MessagingException (Doc ID 950202.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Workflow - Version 12.0.1 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 30-SEP-2016


Symptoms

1) The Workflow Mailer randomly stops sending email notifications. 

2) The notification Mailer log may show errors similar to the following:

->javax.mail.MessagingException: 421 4.4.2 Error: timeout exceeded

-> javax.mail.MessagingException: Can't send command to SMTP host;
nested exception is: java.net.SocketException: Broken pipe

-> javax.mail.MessagingException: [EOF]

The log file might also show that the same notifications that have failed, have been retried several times and may successfully be processed if the mailer service has been restarted.

 

Cause

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