One-to-One Fulfillment Email Tracking URL error - jtfutrpx.gif - java.io.FileNotFoundException (Doc ID 951492.1)

Last updated on JULY 05, 2013

Applies to:

Oracle One-to-One Fulfillment - Version 12.0 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When executing the tracking URL link in a web browser, the following error occurs.


Error:

java.io.FileNotFoundException: /u02/apps/apps_st/comn/webapps/oacore/html/../java/oracle/apps/media/jtfutrpx.gif" height="0" width="0" alt="" (No such file or directory).



Steps


1. Paste the embedded tracking URL from the email source into a web browser

Note: When opening email messages sent from One-to-One Fulfillment, there is an X Mark at the bottom of the email message.  The X Mark displayed at the bottom of the email message is a symptom of the error received above when the tracking URL is copied into a web browser.


Cause

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