Reverse Payment Not Taken Into Account On Receipt Batch Actual Values (Doc ID 951860.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version: 12.0.6
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 12.0.6 instance:
It is not possible to close the receipt batch because a receipt reversed with reason Credit Card Chargeback
Reversal, is not taken into account on the receipt batch, in Actual Count and Amount values.


-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. (R) Receivables
2. (N) Receipts > Batch > create a batch
3. Reverse a receipt of the batch, using the Reason Credit Card Chargeback Reversal

Cause

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