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'Error occurred in the configuration process' or 'Cannot copy configuration: no such configuration exists' (Doc ID 952166.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:

Unable to perform following actions on a Quote via Quoting HTML UI:
1) "Place Order" returns error "Item XXPTO not found in the BOM of model YYY"
2) "Configure" action returns error "Error occurred in the configuration process"
3) "Copy Quote" returns error "Cannot copy configuration: no such configuration exists"

This Quote appears to be corrupt. Not sure what caused this corruption.

Cause

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In this Document
Symptoms
Cause
Solution
References

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