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'Error occurred in the configuration process' or 'Cannot copy configuration: no such configuration exists' (Doc ID 952166.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version to [Release 11.5.10]
Information in this document applies to any platform.


On in Production:

Unable to perform following actions on a Quote via Quoting HTML UI:
1) "Place Order" returns error "Item XXPTO not found in the BOM of model YYY"
2) "Configure" action returns error "Error occurred in the configuration process"
3) "Copy Quote" returns error "Cannot copy configuration: no such configuration exists"

This Quote appears to be corrupt. Not sure what caused this corruption.


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