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MS Office Outlook has Encountered a Problem and needs to Close. (Doc ID 952187.1)

Last updated on JULY 02, 2019

Applies to:

Oracle Sales for Handhelds - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Outlook can error with Sales for Handhelds installed

1. Using a PC with Oracle Sales for Handhelds installed
2. Open Outlook
3. Open a browser in a page that has an email link, click on link to send email
4. Outlook compose window opens.
5. Close Outlook
6. repeat step 3.
  Error Occurs:
          MS office outlook has encountered a problem and needs to close.


This problem does not occur if Outlook is kept open.

Cause

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In this Document
Symptoms
Cause
Solution
References


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