''PAGE CANNOT BE FOUND'' error when opening an attachment in Email Center.

(Doc ID 953167.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version to [Release 11.5]
Information in this document applies to any platform.


On in Production:
When attempting to open emails with Word documents attached, some users get the following error



'Page Not Found'


Internal Server Error.
The server encountered an internal error or misconfiguration and was unable to complete your

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Login to Apps with Oracle Email Center responsibility
2. Select an email that has a Word document attached


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