My Oracle Support Banner

Update Debrief Lines Fails With: error msg :INV-No item record test (Doc ID 954933.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Field Service - Version 12.0.0 to 12.0.6 [Release 12]
Oracle Item Master - Version 12.0.0 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to run the 'CSF: Update Debrief Program' after completing a debrief,  the debrief gets status 'Completed with Errors and the following error occurs in the logfile:

[28-SEP-09 11:31:22] INV_TRX_MGR: fabdi Setting OPM item attributes
[28-SEP-09 11:31:22] INV_TRX_MGR: Ex.. in Item :java.lang.NullPointerException
[28-SEP-09 11:31:22] INV_TRX_MGR:  Ex.. in geAttributes:oracle.apps.inv.transaction.utilities.InvTrxException
[28-SEP-09 11:31:22] INV_TRX_MGR: Get Attributes. Rollbacking all changes: oracle.apps.inv.transaction.utilities.InvTrxException
[28-SEP-09 11:31:22] INV_TRX_MGR:  error expl :null
[28-SEP-09 11:31:22] INV_TRX_MGR: TrxUtil: stacked message - INV-No item record test
[28-SEP-09 11:31:22] INV_TRX_MGR:  error msg :INV-No item record test
[28-SEP-09 11:31:22] INV_TRX_MGR:  error msg2 :INV-No item record test
[28-SEP-09 11:31:22] INV_TRX_MGR:  Mssg peeked :INV-No item record test

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.