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Service: 'No Entries Found for List of Value' Error creating Service Request for Item (Doc ID 955173.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

There are items in inventory but when attempting to select an item for a Service Request creation, the following error occurs:

Error

“No Entries Found for List of Value”

Steps to Reproduce

1. Service (R) -> Service Request form
2. Enter Customer Details > Query any item from the LOV '%'

Cause

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In this Document
Symptoms
Cause
Solution
References

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