Data Not Updated In Daily Customer Support Intelligence
(Doc ID 955883.1)
Last updated on JULY 21, 2020
Applies to:Oracle Service Intelligence - Version 22.214.171.124 and later
Information in this document applies to any platform.
When attempting to run the Update Customer Support Management Base Summaries concurrent program the following error occurs:
ORA-01400: cannot insert NULL into ("BIV"."BIV_DBI_ACTIVITY_SUM_F"."CUSTOMER_ID")
-- Steps To Reproduce:
The issue can be reproduced at will by starting the Update Customer Support Management Base Summaries concurrent program
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