Customer Form, Site Profile Amounts Issue: Profile Amounts That Default From Profile Class Reset to Null After Saving Or Raises Error: Value for cust_account_profile_id - currency_code must be unique (Doc ID 956127.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When creating Site Level Profile for a customer, the Profile Amounts default from the Profile class as expected. However, after the profile is saved and the customer record is re-queried, the amounts are reset to null.

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Customers : Customers

Cause

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