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How To Diagnose: Workflow Monitor Status Diagram Failure to Display in Release 11i and 12 (Doc ID 956416.1)

Last updated on JANUARY 31, 2019

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Purpose

The purpose of this guide is to provide a detailed troubleshooting method for determining why the Workflow Monitor Status Diagram may fail to appear when called.  This guide starts with an explanation of the fundamentals of how this functionality works and then steps through various common things that can go wrong, how they are detected, and how they are fixed. 

Such problems are typically masked by the generic:
"You have encountered an unexpected error. Please contact the System Administrator for assistance."

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Introduction
 Understanding What the [Status Diagram] Button Does Behind the Scenes
 How to Trace This Type of Problem
 I. Confirm Class Versions
 II. Obtain a Proper Trace
 Troubleshooting Examples
 Example 1: Connection Refused
 Example 2:  Release 12 and Hidden Proxy Parameters
 Non-Specific Examples of Common Problems and Suggested Reading
 Workflow Information Center, Diagnostics, & Community
References

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