Download to SpreadSheet Error 'BEN_CWB_WRK_SHT_INTG is an Invalid Integrator Key'

(Doc ID 956795.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Compensation Workbench - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

On 12.0.4:
When attempting to Download to Spreadsheet in Compensation Workbench from new login user the following error occurs:

Please resolve the following error to continue.
BEN_CWB_BDGT_SHT_INTG is an invalid Integrator Key.



** Can be the same with BEN_CWB_WRK_SHT_INTG

Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Login as user A - a new user.
2. Custom CWB Responsibility DB EBS HR Advisor DEU00.
3. Enter Allocate Compensation task.
4. Download to spreadsheet.
5. Download Default definition (Custom definition is hidden).
Error is received.
6. Perform the same with user B - an old one from same responsibility and same manager.
Download to Spreadsheet does not error.


Changes

 

Cause

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