Unable To Pick Release A Sales Order From Release Sales Orders Form

(Doc ID 956829.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Shipping Execution - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
It is possible to pick release any given Order from line level in shipping transactions form (Actions-->Launch Pick release) .
But when releasing using
            (Tools-->Release Sales order) in Shipping transaction form (or)
            (Shipping-->Release sales orders) (or)
            (Shipping-->Release sales order SRS) form and providing a specific order number,  nothing is pick released.

Also made sure that there was enough quantity in the subinventory i.e(Available to reserve, Available to transact and Available On hand quantity) is greater than the quantity to be transacted in the sales order.

Cause

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