Performance Issue Due To PDF Generation (Doc ID 957652.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle iSupplier Portal - Version 12.0.6 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

While downloading pdf pages in iSupplier page , the page is going to timeout after sometime.

The below statement in  the tkprof shows highest time taken

begin :1 :=PO_COMMUNICATION_PVT.POXMLGEN

 This issue is also happening in purchase approval as described in <BUG 8822472>,  which fixes the issue.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms