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Requisition Lines Not Splitted Per Approver In Notification (Doc ID 958702.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Purchasing - Version 11.5.10 to 12.0.4 [Release 11.5 to 12]
Information in this document applies to any platform.

Symptoms

On 12.0.4
Find that when Action type is "Approval Chain of Authority" and ordering mode is Serial and Voting mode
Serial:
If a purchase requisition has 2 lines, the 1st line satisfies Rule 1 (approved by Group1 which
order number is 1 and contain one person) and Rule 2 (approved by Group2 which order number is
1000 and contain one person) and the 2nd line satisfies only Rule 1.
Then the approval notification is first sent to the person belonging to Group1 with the 2 lines.
Then after the first approver has approved, the approval notification is sent to the person
belonging to Group2 with the 2 lines too.

NOTE: In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance). Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 


EXPECTED BEHAVIOR
Expect that the second notification contains only the first line which satisfy Rule 1 and not Rule
2.

-- Steps To Reproduce:
_2 groups_
*Group1*
Order Number =1
Voting Method = Order Number
Approver type = HR People-->Approver = Mr Smith

*Group2*
Order Number =1000
Voting Method = Order Number
Approver type = HR People-->Approver = Mr Simpson

_Action type_
*Approval Chain of Authority*
Order number = 2
Ordering Mode = Serial
Voting Method = Serial

_2 Rules :_
*Rule 1*
Conditions 1 = Condition type = Line Item : Cost Center in (CC1,CC2),
Conditions 2 = Condition type = Line Item : ATTRIBUTE1 = N
Conditions 3 = Condition type = Header : Requisition total < 5000
Action type = Approval group chain of authority --> Action = Approved by Group 1

*Rule 2*
Conditions 1 = Condition type = Line Item : Item category in (IC1,IC2),
Conditions 2 = Condition type = Line Item : ATTRIBUTE1 = N
Action type = Approval group chain of authority --> Action = Approved by Group 2

_Test executed_
*One requisition with 2 lines*
Line 1 satisfy Rule1 and Rule2
Line 2 satisfy Rule1

_What is observed :_
Mr Smith is first notified and has 2 lines to approve
Mr Smith approves
Mr Simpson is notified and has 2 lines to approve too

_What is expected by Customer:_
Mr Smith is first notified and has 2 lines to approve
Mr Smith approved
Mr Simpson is notified only to approve Line 1 which satisfy only Rule2.


-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot implement the approval rule they want.

Cause

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In this Document
Symptoms
Cause
Solution

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