Depot Repair Order: 'Override Charges' and 'No Charge' Checkboxes Are Disabled (Doc ID 960084.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 12.0.6 and later
Information in this document applies to any platform.
Profile: CSD: Allow Charge Override for Actuals
Form : CSDREPLN.fmb - Repairs


Symptoms

When using the Depot Repair - Repair Order screen (CSDREPLN), it is found that when importing Repair Actuals the 'Override Charge' and 'No Charge' check boxes were disabled.

The expectation was to be able to set these check boxes, and so to override the charges imported from the Task Debrief. Expect to be able to override Charges.

Steps:
(R) Depot Repair Manager or Super User
(N) Repair Orders
- Create a Repair Order
- Create and complete a Task.
- Debrief the Task.
- Import the Charges into Repair Actuals.
=> Note that the "Override Charges" and "No Charge" check boxes not available to select.

Cause

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